FAQs

Why do I need to book an appointment?

An appointment is needed in order to book and secure a complimentary 1hr consultation, since all our consultations are by appointment only. This allows you to reserve a design appointment at a your own preferred date and time in line with our availability.

What happens during my consultation?

During consultation we will discuss the style of garment you want, the occasion it’s for and what your role at the occasion is. You will get the opportunity to view some fabric swatches, colour palette and some of our previous garments, that are similar to the style you want. Felicity will go through all the ideas you may have for your garment and offer her design expertise which will either help enhance or completely change your initial design idea. Felicity will also translate all the individual ideas cohesively into a sketch to help you visualise your garment. Finally, your measurements will be taken accurately and recorded.

Who should I bring to my consultation?

We suggest you limit the guest list to no more than two guests whose style opinion you value and will love to have at different stages of getting your garment made when you visit us in our studio.

Does Felisiti Greis  make only Bridalwear?

Felisiti Greis designs and creates exquisite bespoke garments and bridalwear. We design dresses/garments for discerning women, for special occasions. We have created pieces for pageantry, prom, christening dresses for little girls, mother of the bride/groom, sister of the bride/groom to name a few. We are not only experts in making the most beautifully constructed and dreamiest wedding dresses, but we also create beautifully handcrafted pieces for special occasions. Request a design appointment with us, if you have an upcoming special event and are looking for that show stopping garment. At Felisiti Greis, we bring dream garments to life.

I have seen a garment by another designer that I like. Can Felisiti Greis make this exact style/garment for me?

At Felisiti Greis, we stand by our ethics of not replicating other designers work. Firstly, this allows us to stay true to who we are as a brand and be authentic in the way we design and produce our garments. As a result, we are able to create something truly unique for our clients by embracing their individualities. Secondly, It gives us the opportunity to use our own creative minds and initiative. We believe creativity is one of the things that keeps on giving as long as you use more of it and we plan on exhausting every bit of creative avenue we have available to us in helping finalise the design of your garment.

We are extremely good at what we do here at Felisiti Greis and we know you will fall in love with the garment we create for you. Our aim is to work with you closely every step of the way to create a piece that is truly you.

What forms of payment do you accept?

We accept payments via bank transfer and cash only, for now.

What are the processes and timescales of getting a garment made by Felisiti Greis?

We know when it comes to your wedding, timing is everything. So we recommend brides to be, begin the process of getting a garment made at least 6 to 9 months before your wedding date by contacting us or booking a design appointment. For our occasion wear client’s, we recommend getting in touch with us at least 5 to 7 months to your event date in order to begin the process. However, if you need a garment (wedding dress or an occasion wear) made in the next few weeks or on short notice, then do not hesitate to contact us. We will try our best to accommodate your request and submit your order as a “rush order” so you can receive your garment in time for your beautiful wedding or event. A rush order fee will be incurred in addition to the total cost of making your garment to guarantee enough time for fittings and delivery. Do your best to contact us as soon as you can. Please visit Our Process to learn more about how we work.

I am not able to make it for consultation or fitting in person, can I still get a garment made by Felisiti Greis?

Yes! Absolutely! If you are not able to make it for consultation for any particular reason, you are an out of town client or you live abroad, we are more than happy to help make you a one of a kind garment. We accept orders remotely and we will work closely with you every step of the way. For our out of town clients, consultation can be arranged, either by;
– phone call
– video calls (Zoom, FaceTime, etc.)

Once consultation is over, we will send you a detailed measurement chart as a guide, via a preferred method which includes images on how to measure yourself accurately. Record your measurements and send them to us. We will work precisely according to your measurements. We strongly recommend you get a professional tailor to measure you to ensure accuracy. We also offer video call measurement appointments for our clients on a need basis, to guide you step by step on how to accurately take and record your measurements. This way you are rest assured, knowing the measurements used in the creation of you gown are accurate.

Do not hesitate to contact us if you are unsure about anything that pertains to your measurements. Felisiti Greis will not be held responsible for any sizing/fitting mishaps caused by inaccurate measurements. Please visit Our process to learn more about how we work.

When should I schedule my first fitting?

We will contact you to schedule your fittings accordingly. Please be advised that you will be expected to attend on an average between 3 to 4 fittings depending on the style and design of your garment to achieve the perfect fit. However, if you order remotely or are not able to make it for fittings, we will work precisely according to your measurements. We strongly recommend you get a professional tailor to accurately measure you. Do not hesitate to contact us if you are unsure about anything that pertains to your measurements. Please visit Our process to learn more about how our fitting works.

How can I clean my Felisiti Greis wedding dress or bespoke garment?

Your garment depending on its style, make and technique can be extremely delicate so we strongly advise that you do not attempt to machine wash or dry clean, unless otherwise stated. As this may damage the garment. Contact a professional dress cleaner near you to hand wash your dress after your wedding or event to make sure it stays in absolutely perfect condition. Please refer to the label on your garment, which will advise you on how to care for your garment specifically.

I want to feature Felisiti Greis in my magazine or blog.

How can I receive more information and photos for my article?
Thank you for considering #Felisitigreis for your article or press coverage! Send an email to design@felisitigreis.com and we’ll assist you with any enquiries.

Can I get styling advice from Felisiti Greis on your products and services?

We will love to assist you in the additional coordination of your wardrobe. We can also suggest items for special occasions. Please email us at design@felisitigreis.com.